Listing a Laptop on eBay¶
Step-by-step for technicians: how to add a laptop to inventory and then list it on eBay through the Internet Sales module.
Before You Start¶
- Have the laptop in front of you — you'll need to read the serial number, specs, and check physical condition.
- Take photos first. 4–8 photos: front, back, keyboard, screen on, any damage. Save them to the machine you'll be working from so you can upload them during intake.
- Log in at exp.scottrecycling.com.
Part A — Add the Laptop to Inventory¶
Menu: Inventory Processing → Quick Entry → Laptop Quick Entry
Required fields¶
The form will reject the save without these:
| Field | What to enter | Notes |
|---|---|---|
| Serial Number | Dell Service Tag / manufacturer serial | Printed on the bottom |
| Manufacturer | Dell, HP, Lenovo, etc. |
Exact brand name |
| Model | Latitude 7440, EliteBook 840 G8 |
From the sticker or System info |
| CPU Model | e.g. Intel Core i5-1345U |
Windows: right-click Start → System |
| RAM (GB) | e.g. 16 |
Whole number |
| Storage Type | SSD / HDD / M.2 | Drop-down |
| Storage (GB) | e.g. 512 |
Whole number |
| LCD Condition | Good / Bad / Cracked / Lines-Spots | What the screen looks like |
| Battery | Present / Missing | Does it have a battery at all |
| Grade | A / B / C / D | See grading reference below |
Grading quick reference¶
- A — Looks new. No scratches, screen perfect, battery holds charge.
- B — Light wear. Minor marks, fully functional. Most used laptops go here.
- C — Visible wear. Scratches, dings. Works fine.
- D — Heavy wear. Works but ugly. Expect to list at a lower price.
Also fill in (strongly recommended)¶
- Screen Size —
14,15.6 - Operating System — Windows 10/11 Pro/Home
- Photos — Upload them on this form, not in the eBay wizard later. Photos flow from the inventory record into the listing automatically.
Save¶
The system auto-generates a suggested price from the specs. Don't worry if it looks low — you'll override it in the eBay step.
Verify: Inventory Processing → Inventory Lists → Laptops. Your laptop should be at the top of the list.
Part B — List It on eBay¶
Menu: Internet Sales → Listings (or click Post to eBay directly on the laptop's form)
Step 1 — Select Item & Price¶
- Use Template — optional. Pick a saved template (e.g., "Dell Latitude - Business Laptop"). Templates fill in category, condition, shipping cost, and description. Templates do not pick the item.
- Item — pick the laptop you just entered. Only unlisted items appear in this dropdown.
- The wizard auto-fills manufacturer, model, CPU, RAM, storage, screen, grade, OS from Inventory Processing. If the specs look wrong, go back and fix them in Inventory Processing. Do not override here.
- Listing Price — override the auto-suggested price if it's off. Click Research Prices to see what comparable laptops go for on eBay.
- Shipping Cost — default is $12. Adjust if needed.
Click Next.
Step 2 — Listing Details¶
- Title — auto-generated. eBay hard limit is 80 characters; the counter shows characters remaining. A good title includes brand, model, screen size, CPU, RAM, storage, condition. Example:
- Category — pre-filled from template. Don't change unless the template was wrong.
- Condition — pre-filled from the grade:
- A+ = Certified Refurbished
- A = Seller Refurbished
- B = Used - Excellent
- C = Used - Very Good
- D = Used - Good
- Condition Description — optional. Put specific flaws here ("small scratch on lid, no dead pixels").
- Description — pre-filled from the template's HTML. Review it, add anything item-specific. Don't promise what isn't true.
Click Next.
Step 3 — Preview & Post¶
- Review everything: title, price, photos, description.
- Click Post to eBay.
- On success: you'll get a listing ID and a link to the live eBay listing.
- On error: read eBay's message carefully — it usually says exactly what's wrong (e.g., "missing item specific: Processor"). Fix and retry.
After Posting¶
- On the laptop's inventory form,
Listed on eBayflips to True andeBay Listing URLpoints at the live listing. - To end the listing early: Internet Sales → open the listing → End Listing.
- When it sells: Internet Sales imports the order automatically and marks the item sold.
Common Errors¶
| Error | Meaning | Fix |
|---|---|---|
| "Title cannot exceed 80 characters" | Too long | Shorten in Step 2 |
| "Required item specific missing: Brand" | eBay wants Brand in item specifics | Confirm Manufacturer is filled in Inventory Processing |
| "Invalid category" | Category ID is wrong | Go back to template and correct the category |
| "SellerProfile not found" | Business policies not configured | Tell Dan — one-time setup |
| "Picture URL invalid" | Photo upload failed | Re-upload photo in Inventory Processing, try again |
Rules of Thumb¶
- Don't edit specs in the eBay wizard. The wizard reads from Inventory Processing. Fix source, not the listing.
- Templates = defaults. They don't filter which item you list. Pick the right item manually.
- Photos matter more than words. Listings with 4+ photos sell 2–3× faster.
- Grade honestly. Returns cost more than the price bump of over-grading.
- Test with one listing first before batching. Confirm the first listing looks right on eBay before running through 20 more.