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SR Operations KPI Module

Overview

The SR Operations KPI module provides real-time performance tracking, WIP monitoring, configurable alerts, and training management for Scott Recycling operations.

Version: 17.0.2.0.0 Last Updated: February 2026 Target Audience: All Employees, Supervisors, Managers

What This Module Does

Feature Description
Daily KPI Tracking Automatic aggregation of employee performance metrics
WIP Monitoring Real-time work-in-progress levels across all departments
Alert System Configurable rules that trigger when thresholds are exceeded
Training Management Track employee training progress and certifications
SMS Notifications Optional daily performance summaries via text

Key Benefits

  • No Manual Data Entry - KPIs are automatically calculated from existing data
  • Real-Time Visibility - See performance as it happens, not days later
  • Proactive Alerts - Know about problems before they become crises
  • Fair Performance Tracking - Consistent targets by role

Training Modules

Module Duration Audience
Understanding Your KPIs 30 min All Employees
Using the Dashboard 20 min All Employees
Manager Guide 45 min Supervisors, Managers
Alert Rules Configuration 30 min Managers

The Operations Dashboard

When you open SR Operations, you'll see the Operations Dashboard with summary cards at the top and department tabs below.

SR Operations KPI Dashboard

The top cards show at-a-glance metrics: Employees Working, Overall Performance %, Value Today, and Active Alerts. The tabs below break down data by department area — click any tab to drill into that area's metrics.

The Inventory/WIP tab shows real-time work-in-progress queues across all departments:

Inventory/WIP tab showing queue levels

Quick Start

  1. Navigate to SR Operations in the main menu
  2. The Operations Dashboard loads automatically showing today's performance
  3. Use the tabs (Laptop/Device, Cleaning, Sort Line, etc.) to view metrics for each area
  4. Click My Performance in the top menu to see your personal KPIs

Getting Help

  • Questions about your KPIs? Ask your supervisor
  • Technical issues? Contact IT support
  • Suggestions? Submit feedback through the standard process