Documentation by Role¶
Last Updated: February 2026
Find the guides, training, and tools most relevant to your position at Scott Recycling.
| Role | Description |
|---|---|
| CSR (Customer Service Rep) | Call queues, prospect outreach, email blasts, scheduling pickups, KPIs |
| Warehouse & Processing | Inventory receiving, grading, weighted materials, shipping, KPIs |
| Driver / Route Operator | Route schedules, pickup completion, vehicle management, safety, DOT compliance |
| Dispatcher | Route creation, driver assignment, real-time monitoring, schedule management |
| Sales & eCommerce | General sales, marketplace listing, weighted sales lists, website store |
| Garage & Maintenance | Equipment maintenance, repair requests, preventive schedules, fleet health |
| Manager / Supervisor | Team KPIs, evaluations, onboarding, alert configuration, operations management |
| IT / System Admin | User management, system configuration, server administration, troubleshooting |
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