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Company Knowledge Base

Last Updated: February 2026 Target Audience: All Employees

This section contains reference information about Scott Recycling -- who we are, what we do, and the resources we rely on. Use these pages as a reference when you need to look up company details, services, or contacts.

Overview

The Knowledge Base is a central reference for company information that does not change frequently. Unlike training guides and software documentation (which cover how to use specific tools), this section covers the fundamentals of the business: our history, services, markets, and key contacts.

Knowledge Base Articles

Article Description
Company Overview Company history, mission, service area, market data, organizational structure, and facilities
Services Reference Detailed descriptions of all services offered, what we accept, material streams, pricing models, and customer types
Material Acceptance Criteria What we accept, what we accept with conditions, what we decline. The print-and-post reference for receiving, drivers, and CSRs.
Customer Pickup Workflow End-to-end SOP for scheduled pickups — request, scheduling, day-before, arrival, loading, departure, warehouse intake, and follow-up.
Daily Opening & Closing Checklists Standard shift open/close checklists per facility and role. Print, laminate, post.
Aged Inventory Management Markdown schedule, cycle-out rules, and enforcement cadence for inventory that doesn't sell quickly.
Auto Recycling Playbook Vehicle acquisition strategy, tier system, title rules
Vendor & Partner Contacts Downstream processors, equipment suppliers, maintenance vendors, and other key contacts (template — needs real data)

Questions? Contact your supervisor or refer to the Getting Started guide.